| #15 |
Remove Harvard/LeafNut controllers from six Gateshead columns (Council request)
|
RESOLVED
|
K. Charlton (Gateshead Support)
|
fault
|
P0
|
|
| #25 |
SENTRIS actuation web service (.asmx) returning wrong/stale results after a Server 2008 R2 glitch — actuations failed
|
OPEN
|
M. Ross (Infrastructure)
|
fault
|
P1
|
|
| #29 |
BSK-0007 medusa payload returns non-nominal on self-test — DO NOT COMMAND
|
ON HOLD
|
Payload Engineering
|
fault
|
P1
|
|
| #36 |
Building 8 airlock stuck mid-cycle — two engineers trapped ~15 minutes
|
RESOLVED
|
Site Security — Shoeburyness
|
facilities
|
P1
|
|
| #55 |
LDAPS bind to DEVCON-DC01 failing on this legacy console; on cached entitlements
|
ON HOLD
|
unassigned
|
fault
|
P1
|
|
| #56 |
Legacy estate not on the corporate Microsoft site licence; AD subscription expires June 2016
|
RESOLVED
|
M. Ross (Infrastructure)
|
fault
|
P1
|
|
| #61 |
FOUNDER-TIER service credential rotation overdue since 2019 — no one holds the tier
|
ON HOLD
|
M. Ross (Infrastructure)
|
fault
|
P1
|
|
| #2 |
GATSO housing replacement — swap 40 legacy units across the GAT sector
|
RESOLVED
|
S. Rao (Node Control)
|
fault
|
P2
|
|
| #3 |
Recruitment — Vigilance / Enforcement Support: C. Traherne (provisional)
|
APPOINTED (PROVISIONAL)
|
J. Fairhead (People & Places)
|
recruitment
|
P2
|
|
| #4 |
Scheduled outage: migrate the last Windows 2000 box to Server 2008 R2
|
RESOLVED
|
M. Ross (Infrastructure)
|
fault
|
P2
|
|
| #7 |
Recruitment — Compliance / Standards Assurance: G. Mapp
|
OFFER — AWAITING CLEARANCE
|
S. Pardoe (People & Places)
|
recruitment
|
P2
|
|
| #8 |
Backup tape verify failing; RAID array degraded on the CMS host
|
RESOLVED
|
M. Ross (Infrastructure)
|
fault
|
P2
|
|
| #9 |
GAT-4471 intermittent backhaul flap on the 868MHz control channel
|
RESOLVED
|
S. Rao (Node Control)
|
fault
|
P2
|
|
| #10 |
Gateshead Field Enforcement Engineer — post still unfilled (rota exposure)
|
OPEN
|
J. Fairhead (People & Places)
|
hr-admin
|
P2
|
|
| #13 |
Gateshead two-person rota — festive cover gap recurring
|
OPEN
|
People & Places duty desk
|
hr-admin
|
P2
|
|
| #18 |
Independent observer for cluster W-CENTRAL no longer available
|
DEFERRED
|
unassigned
|
fault
|
P2
|
|
| #20 |
Recruitment — Activist / Public Engagement (ULEZ): R. Wilson (provisional)
|
OFFER — AWAITING CLEARANCE
|
J. Fairhead (People & Places)
|
recruitment
|
P2
|
|
| #21 |
Intermittent LDAP auth failures traced to stale DC-locator SRV records
|
RESOLVED
|
D. Pike (Node Control)
|
fault
|
P2
|
|
| #22 |
Mesh partition across the E11 sector after densification wave; split-brain CMS
|
RESOLVED
|
S. Rao (Node Control)
|
fault
|
P2
|
|
| #23 |
Telensa CMS intermittently cannot resolve node-registry hostname
|
RESOLVED
|
D. Pike (Node Control)
|
fault
|
P2
|
|
| #24 |
IIS worker process recycling under load; escalated to Microsoft support
|
RESOLVED
|
M. Ross (Infrastructure)
|
fault
|
P2
|
|
| #28 |
WBAN acquisition threshold drift in the GAT sector after booster-cadence change
|
RESOLVED
|
Enrolment
|
fault
|
P2
|
|
| #30 |
Prepare the Building 8 cell-3 test-bed for the SICORE II prototype install
|
RESOLVED
|
Payload Engineering
|
fault
|
P2
|
|
| #34 |
60GHz oxygen-displacement mode: beam-steer calibration blocked by ethics hold
|
ON HOLD
|
Payload Engineering
|
fault
|
P2
|
|
| #35 |
PPS/GPS time drift causing dwell-window desync on densified corridors
|
RESOLVED
|
Node Control
|
fault
|
P2
|
|
| #37 |
Separate the airlock interlock from the cell-3 actuation interlock (shared PLC)
|
RESOLVED
|
Payload Engineering
|
facilities
|
P2
|
|
| #39 |
Water leak over the Marconi Court 2nd-floor administration area
|
RESOLVED
|
G. Naismith (Facilities)
|
facilities
|
P2
|
|
| #40 |
Marconi Court Level 3 comms-room air-conditioning failed; temperature climbing
|
RESOLVED
|
G. Naismith (Facilities)
|
facilities
|
P2
|
|
| #45 |
Recruitment — Finance / Procurement: M. Sowerby
|
OFFER ACCEPTED
|
S. Pardoe (People & Places)
|
recruitment
|
P2
|
|
| #47 |
Approver acknowledgement latency trending up; requests aging past SLA
|
ON HOLD
|
unassigned
|
fault
|
P2
|
|
| #49 |
Appetite and Sleep channels transposed in build 2.3 — Gateshead cohort flagged 'hungry at 3am'
|
RESOLVED
|
M. Ross (Infrastructure)
|
fault
|
P2
|
|
| #50 |
Recruitment — Gateshead Satellite / Monitoring: T. Ashby
|
APPOINTED
|
People & Places duty desk
|
recruitment
|
P2
|
|
| #52 |
Thermal yield double-counted in the SOMA coverage return — Finance querying
|
RESOLVED
|
M. Ross (Infrastructure)
|
fault
|
P2
|
|
| #53 |
Library paper flagged for managed retraction — route to the disclosure-control queue
|
ON HOLD
|
unassigned
|
fault
|
P2
|
|
| #54 |
Recruitment — Programme Delivery / SLA: R. Plummer (provisional)
|
APPOINTED (PROVISIONAL)
|
J. Fairhead (People & Places)
|
recruitment
|
P2
|
|
| #58 |
14 legacy registry clients awaiting migration support; no owner since 2019
|
ON HOLD
|
unassigned
|
fault
|
P2
|
|
| #59 |
V1 registry API (RegistryServices.asmx) still answering three weeks after EOL
|
OPEN
|
M. Ross (Infrastructure)
|
fault
|
P2
|
|
| #5 |
SQL Server deadlocks on the CMS database during the nightly KPI roll-up
|
RESOLVED
|
M. Ross (Infrastructure)
|
fault
|
P3
|
|
| #11 |
Renew the LDAPS certificate on DEVCON-DC01 before it expires
|
RESOLVED
|
M. Ross (Infrastructure)
|
fault
|
P3
|
|
| #12 |
Clearance renewal backlog — three colleagues lapsing before reissue
|
ON HOLD
|
S. Pardoe (People & Places)
|
hr-admin
|
P3
|
|
| #16 |
Probation reviews overdue for two starters (Intake '13)
|
OPEN
|
J. Fairhead (People & Places)
|
hr-admin
|
P3
|
|
| #19 |
Refer-a-friend bounty claims awaiting probation sign-off
|
DEFERRED
|
People & Places duty desk
|
hr-admin
|
P3
|
|
| #26 |
NCL-2001 thermal derate flapping under load (Tyne Bridge gantry)
|
CANNOTREPRODUCE
|
Node Control
|
fault
|
P3
|
|
| #31 |
Wrong cabling in the Building 8 extension — not Cat5e; rip out and reinstall
|
RESOLVED
|
M. Ross (Infrastructure)
|
facilities
|
P3
|
|
| #33 |
450V capacitor banks across Wave-1 columns approaching end-of-life
|
RESOLVED
|
K. Wren (Comms Tech)
|
fault
|
P3
|
|
| #41 |
Intermittent 868MHz harmonic near Jesmond Dene (NCL sector)
|
RESOLVED
|
Node Control
|
fault
|
P3
|
|
| #42 |
LeafNut firmware watchdog reset loop after an OTA rollback
|
RESOLVED
|
S. Rao (Node Control)
|
fault
|
P3
|
|
| #44 |
Inter-site A13 shuttle minibus broke down; morning run to Shoeburyness missed
|
RESOLVED
|
G. Naismith (Facilities)
|
facilities
|
P3
|
|
| #46 |
Gateshead satellite (Room 3.14) freezing — Council heating off out of hours
|
RESOLVED
|
S. Charlton (Gateshead)
|
facilities
|
P3
|
|
| #48 |
ICNIRP thermal-only compliance flag stuck AMBER on 14 columns
|
RESOLVED
|
Regulatory Alignment
|
fault
|
P3
|
|
| #51 |
Endpoint BA-11C7-4F still handshaking three weeks after deprovision
|
ON HOLD
|
S. Rao (Node Control)
|
fault
|
P3
|
|
| #57 |
Reminder to future self: extend the Microsoft subscription or shut down this site by June 2026
|
DEFERRED
|
unassigned
|
fault
|
P3
|
|
| #62 |
Oldest engagement record won't import — pre-digital folio format has no template mapping
|
DEFERRED
|
unassigned
|
fault
|
P3
|
|
| #1 |
Marconi Court East service elevator (Core 4) out of service (landlord matter)
|
DEFERRED
|
G. Naismith (Facilities)
|
facilities
|
P4
|
|
| #6 |
Marconi Court Level 3 vending machine persistently out of Dr Pepper
|
RESOLVED
|
G. Naismith (Facilities)
|
facilities
|
P4
|
|
| #14 |
Remove the animated assistant ('Clippy') from the Actuation .asmx test page
|
WONTFIX
|
Payload Engineering
|
fault
|
P4
|
|
| #17 |
New Starter Induction pack — Silverlight org chart no longer loads
|
RESOLVED
|
S. Pardoe (People & Places)
|
hr-admin
|
P4
|
|
| #27 |
Herring gull nesting in the car-park barrier mechanism; barrier stuck up
|
RESOLVED
|
Site Security — Shoeburyness
|
facilities
|
P4
|
|
| #32 |
Phantom node in Telensa CMS (ghost RID shadowing GAT-4471)
|
RESOLVED
|
S. Rao (Node Control)
|
fault
|
P4
|
|
| #38 |
One error path leaks the real reverse-proxy build in the Server header
|
WONTFIX
|
Comms Tech
|
fault
|
P4
|
|
| #43 |
Building 8 cell 3 chiller short-cycling during long-dwell trials
|
RESOLVED
|
Facilities — Shoeburyness
|
facilities
|
P4
|
|
| #60 |
Legacy dev console still showing GAT-4471 as live; is this box still in use?
|
RESOLVED
|
unassigned
|
fault
|
P4
|
|
| #63 |
This old dev console is somehow still up (re: GAT-4471) — decommission?
|
OPEN
|
unassigned
|
fault
|
P4
|
|
| #64 |
Visitor counter on the old console reads 00014
|
OPEN
|
unassigned
|
fault
|
P4
|
|
