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Opened 13 years ago

Last modified 13 years ago

#15 RESOLVED fault

Remove Harvard/LeafNut controllers from six Gateshead columns (Council request)

Reported by: People & Places Owned by: K. Charlton (Gateshead Support)
Priority: P0 Milestone:
Component: Field / Gateshead Version:
Keywords: Cc:
Desk: Estate & Systems Legacy ref: DEVCON-0994

Description

The host Council has formally requested — on behalf of residents on a named terrace — the removal of the streetlight 'control boxes' from a run of six lamp columns, following weeks of complaints and a councillor now involved. Escalated P0: this is the Council in whose building we sit, asking directly. The controllers on the six named columns are to come off and the complaint closed.

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Change History (4)

comment:1 by S. Charlton (Gateshead, Customer Services), 13 years ago

Passing this up urgently. Residents on the terrace have complained for weeks about the boxes on their lampposts, it's reached a councillor, and they've asked us formally to take them off. We are guests in their building. We cannot fob this off. P0.

comment:2 by K. Charlton (Gateshead Support), 13 years ago

I can pull the six myself this week — hour with a cherry-picker. But I need sign-off in writing to remove live field kit. Not touching an energised column without it.

comment:3 by Programme Delivery, 13 years ago

Approved. Remove the controllers, restore the lanterns to plain luminaires, let the Council see it done in person. Keep it low-key.

comment:4 by S. Charlton (Gateshead, Customer Services), 13 years ago

Done. Council walked the terrace with the residents, everyone's happy, kit back in stores. For the record only: coverage on that run is unaffected — the columns either side overlap it. But they got their streetlights back and that's what matters to them. Resolved.

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as RESOLVED The owner will remain K. Charlton (Gateshead Support).

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