Timeline
01/09/14:
- 00:00 Ticket #47 (Approver acknowledgement latency trending up; requests aging past SLA) created by
- Approver response time on the actuation queue has crept upward over …
12/20/13:
- 00:22 Ticket #46 (Gateshead satellite (Room 3.14) freezing — Council heating off out of hours) updated by
- Couriered up two oil-filled radiators with the teabag run, and the …
12/19/13:
- 00:33 Ticket #33 (450V capacitor banks across Wave-1 columns approaching end-of-life) updated by
- First tranche done to my spec before I go. Runbook and part numbers …
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