| M. Ramsey |
■Posted: Wed Jul 18, 2007 10:22 am |
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| Contractor — Coastal Meridian |
Joined: Mon Dec 18, 2006
Posts: 4
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Hello,
Our invoices keep being rejected by the supplier portal at the PO field. We are entering the PO number exactly as it appears on the order (with the "PO" prefix and the space) and the portal returns "Invalid format — resubmit". We have now resubmitted the same June invoice four times.
Is there a template we should be using?
Thanks,
M. Ramsey
Coastal Meridian
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| L. Easterbrook |
■Posted: Wed Jul 18, 2007 11:45 am |
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Joined: Mon Nov 27, 2006
Posts: 11
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Hello M. Ramsey,
The PO field accepts the ten digits only: no prefix, no spaces, no hyphens. If it still rejects after that, please post the exact error text here (but not the PO number itself) and I will pass it to Finance.
Regards,
L. Easterbrook
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Programme Office, Marconi Court
Forum queries: ext. 2210
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| M. Ramsey |
■Posted: Wed Jul 18, 2007 2:10 pm |
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| Contractor — Coastal Meridian |
Joined: Mon Dec 18, 2006
Posts: 4
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Ten digits only has worked. Thank you.
One more, while I'm here: the portal won't accept our scanned receipts because they are over 2MB. Is there any way to raise the limit?
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| L. Easterbrook |
■Posted: Thu Jul 19, 2007 9:30 am |
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Joined: Mon Nov 27, 2006
Posts: 11
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I'm afraid not. Please scan in black and white at 150dpi. Finance can read them. Finance can read anything.
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Programme Office, Marconi Court
Forum queries: ext. 2210
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