id	summary	reporter	owner	description	type	status	priority	milestone	component	version	resolution	keywords	cc	desk	legacy_ref
47	Approver acknowledgement latency trending up; requests aging past SLA	People & Places	unassigned	Approver response time on the actuation queue has crept upward over the last few weeks; some requests now age past the acknowledgement SLA before the approver countersigns. No infrastructure fault our side. Query whether the approver role has cover arranged.	fault	ON HOLD	P2		Actuation / Approvals					Estate & Systems	DEVCON-1610