__group__ ticket summary component status resolution version type priority owner modified _time _reporter 15 Remove Harvard/LeafNut controllers from six Gateshead columns (Council request) Field / Gateshead RESOLVED fault P0 K. Charlton (Gateshead Support) 2013-03-21T00:44:00Z 00:00:00Z People & Places 25 SENTRIS actuation web service (.asmx) returning wrong/stale results after a Server 2008 R2 glitch — actuations failed Actuation / Web Service OPEN fault P1 M. Ross (Infrastructure) 2013-05-05T00:33:00Z 00:00:00Z People & Places 29 BSK-0007 medusa payload returns non-nominal on self-test — DO NOT COMMAND RF / Emitter (basilisk-class) ON HOLD fault P1 Payload Engineering 2013-07-02T00:22:00Z 00:00:00Z People & Places 36 Building 8 airlock stuck mid-cycle — two engineers trapped ~15 minutes Facilities / Building 8 (Safety) RESOLVED facilities P1 Site Security — Shoeburyness 2013-09-05T00:22:00Z 00:00:00Z People & Places 55 LDAPS bind to DEVCON-DC01 failing on this legacy console; on cached entitlements Directory Services ON HOLD fault P1 unassigned 2024-01-17T00:33:00Z 00:00:00Z People & Places 56 Legacy estate not on the corporate Microsoft site licence; AD subscription expires June 2016 Infrastructure / Licensing RESOLVED fault P1 M. Ross (Infrastructure) 2016-05-13T00:33:00Z 00:00:00Z People & Places 61 FOUNDER-TIER service credential rotation overdue since 2019 — no one holds the tier Registry Services / PKI ON HOLD fault P1 M. Ross (Infrastructure) 2024-01-15T00:33:00Z 00:00:00Z People & Places 2 GATSO housing replacement — swap 40 legacy units across the GAT sector Field / Rollout RESOLVED fault P2 S. Rao (Node Control) 2012-08-31T00:33:00Z 00:00:00Z People & Places 3 Recruitment — Vigilance / Enforcement Support: C. Traherne (provisional) HR / Recruitment APPOINTED (PROVISIONAL) recruitment P2 J. Fairhead (People & Places) 2012-08-28T00:55:00Z 00:00:00Z People & Places 4 Scheduled outage: migrate the last Windows 2000 box to Server 2008 R2 Infrastructure / Servers RESOLVED fault P2 M. Ross (Infrastructure) 2012-09-17T00:33:00Z 00:00:00Z People & Places 7 Recruitment — Compliance / Standards Assurance: G. Mapp HR / Recruitment OFFER — AWAITING CLEARANCE recruitment P2 S. Pardoe (People & Places) 2012-11-04T00:55:00Z 00:00:00Z People & Places 8 Backup tape verify failing; RAID array degraded on the CMS host Infrastructure / Backup RESOLVED fault P2 M. Ross (Infrastructure) 2012-11-06T00:22:00Z 00:00:00Z People & Places 9 GAT-4471 intermittent backhaul flap on the 868MHz control channel Backhaul / Sub-GHz RESOLVED fault P2 S. Rao (Node Control) 2013-01-14T00:44:00Z 00:00:00Z People & Places 10 Gateshead Field Enforcement Engineer — post still unfilled (rota exposure) HR / Recruitment OPEN hr-admin P2 J. Fairhead (People & Places) 2013-02-03T00:11:00Z 00:00:00Z People & Places 13 Gateshead two-person rota — festive cover gap recurring HR / Rota OPEN hr-admin P2 People & Places duty desk 2013-02-19T00:11:00Z 00:00:00Z People & Places 18 Independent observer for cluster W-CENTRAL no longer available Compliance / Attestation DEFERRED fault P2 unassigned 2013-09-27T00:22:00Z 00:00:00Z People & Places 20 Recruitment — Activist / Public Engagement (ULEZ): R. Wilson (provisional) HR / Recruitment OFFER — AWAITING CLEARANCE recruitment P2 J. Fairhead (People & Places) 2013-03-23T02:01:00Z 00:00:00Z People & Places 21 Intermittent LDAP auth failures traced to stale DC-locator SRV records DNS / Directory RESOLVED fault P2 D. Pike (Node Control) 2013-03-26T00:33:00Z 00:00:00Z People & Places 22 Mesh partition across the E11 sector after densification wave; split-brain CMS Backhaul / Mesh RESOLVED fault P2 S. Rao (Node Control) 2013-04-09T00:33:00Z 00:00:00Z People & Places 23 Telensa CMS intermittently cannot resolve node-registry hostname DNS / Resolution RESOLVED fault P2 D. Pike (Node Control) 2013-04-29T00:33:00Z 00:00:00Z People & Places 24 IIS worker process recycling under load; escalated to Microsoft support Infrastructure / IIS RESOLVED fault P2 M. Ross (Infrastructure) 2013-05-22T00:33:00Z 00:00:00Z People & Places 28 WBAN acquisition threshold drift in the GAT sector after booster-cadence change Enrolment / WBAN RESOLVED fault P2 Enrolment 2013-06-28T00:22:00Z 00:00:00Z People & Places 30 Prepare the Building 8 cell-3 test-bed for the SICORE II prototype install Building 8 / Test-bed RESOLVED fault P2 Payload Engineering 2013-09-27T00:33:00Z 00:00:00Z People & Places 34 60GHz oxygen-displacement mode: beam-steer calibration blocked by ethics hold Capability / RF ON HOLD fault P2 Payload Engineering 2013-10-01T00:22:00Z 00:00:00Z People & Places 35 PPS/GPS time drift causing dwell-window desync on densified corridors Time Sync RESOLVED fault P2 Node Control 2013-10-30T00:22:00Z 00:00:00Z People & Places 37 Separate the airlock interlock from the cell-3 actuation interlock (shared PLC) Facilities / Building 8 (Safety) RESOLVED facilities P2 Payload Engineering 2013-11-14T00:22:00Z 00:00:00Z People & Places 39 Water leak over the Marconi Court 2nd-floor administration area Facilities / Building (Chelmsford) RESOLVED facilities P2 G. Naismith (Facilities) 2013-10-11T00:22:00Z 00:00:00Z People & Places 40 Marconi Court Level 3 comms-room air-conditioning failed; temperature climbing Facilities / HVAC (Chelmsford) RESOLVED facilities P2 G. Naismith (Facilities) 2013-10-04T00:33:00Z 00:00:00Z People & Places 45 Recruitment — Finance / Procurement: M. Sowerby HR / Recruitment OFFER ACCEPTED recruitment P2 S. Pardoe (People & Places) 2013-11-10T00:55:00Z 00:00:00Z People & Places 47 Approver acknowledgement latency trending up; requests aging past SLA Actuation / Approvals ON HOLD fault P2 unassigned 2014-01-10T00:22:00Z 00:00:00Z People & Places 49 Appetite and Sleep channels transposed in build 2.3 — Gateshead cohort flagged 'hungry at 3am' SOMA / Somatic Channels RESOLVED fault P2 M. Ross (Infrastructure) 2014-02-19T00:44:00Z 00:00:00Z People & Places 50 Recruitment — Gateshead Satellite / Monitoring: T. Ashby HR / Recruitment APPOINTED recruitment P2 People & Places duty desk 2014-02-19T00:55:00Z 00:00:00Z People & Places 52 Thermal yield double-counted in the SOMA coverage return — Finance querying SOMA / Yield Reconciliation RESOLVED fault P2 M. Ross (Infrastructure) 2014-04-02T00:33:00Z 00:00:00Z People & Places 53 Library paper flagged for managed retraction — route to the disclosure-control queue SOMA / Disclosure Control ON HOLD fault P2 unassigned 2024-01-15T00:33:00Z 00:00:00Z People & Places 54 Recruitment — Programme Delivery / SLA: R. Plummer (provisional) HR / Recruitment APPOINTED (PROVISIONAL) recruitment P2 J. Fairhead (People & Places) 2014-06-23T00:55:00Z 00:00:00Z People & Places 58 14 legacy registry clients awaiting migration support; no owner since 2019 Registry Services / Client Migration ON HOLD fault P2 unassigned 2024-01-15T00:33:00Z 00:00:00Z People & Places 59 V1 registry API (RegistryServices.asmx) still answering three weeks after EOL Registry Services / V1 API OPEN fault P2 M. Ross (Infrastructure) 2024-01-15T00:33:00Z 00:00:00Z People & Places 5 SQL Server deadlocks on the CMS database during the nightly KPI roll-up Infrastructure / Database RESOLVED fault P3 M. Ross (Infrastructure) 2012-10-02T00:22:00Z 00:00:00Z People & Places 11 Renew the LDAPS certificate on DEVCON-DC01 before it expires Infrastructure / PKI RESOLVED fault P3 M. Ross (Infrastructure) 2013-01-24T00:22:00Z 00:00:00Z People & Places 12 Clearance renewal backlog — three colleagues lapsing before reissue HR / Clearance ON HOLD hr-admin P3 S. Pardoe (People & Places) 2013-01-22T00:00:00Z 00:00:00Z People & Places 16 Probation reviews overdue for two starters (Intake '13) HR / Probation OPEN hr-admin P3 J. Fairhead (People & Places) 2013-02-18T00:00:00Z 00:00:00Z People & Places 19 Refer-a-friend bounty claims awaiting probation sign-off HR / Referrals DEFERRED hr-admin P3 People & Places duty desk 2013-03-07T00:00:00Z 00:00:00Z People & Places 26 NCL-2001 thermal derate flapping under load (Tyne Bridge gantry) Thermal / PSU CANNOTREPRODUCE fault P3 Node Control 2013-06-03T00:33:00Z 00:00:00Z People & Places 31 Wrong cabling in the Building 8 extension — not Cat5e; rip out and reinstall Facilities / Cabling (Building 8) RESOLVED facilities P3 M. Ross (Infrastructure) 2013-08-09T00:33:00Z 00:00:00Z People & Places 33 450V capacitor banks across Wave-1 columns approaching end-of-life Power / Capacitors RESOLVED fault P3 K. Wren (Comms Tech) 2013-12-19T00:33:00Z 00:00:00Z People & Places 41 Intermittent 868MHz harmonic near Jesmond Dene (NCL sector) RF / Interference RESOLVED fault P3 Node Control 2013-11-12T00:33:00Z 00:00:00Z People & Places 42 LeafNut firmware watchdog reset loop after an OTA rollback Node Controller / Firmware RESOLVED fault P3 S. Rao (Node Control) 2013-10-21T00:33:00Z 00:00:00Z People & Places 44 Inter-site A13 shuttle minibus broke down; morning run to Shoeburyness missed Facilities / Transport RESOLVED facilities P3 G. Naismith (Facilities) 2013-11-08T00:22:00Z 00:00:00Z People & Places 46 Gateshead satellite (Room 3.14) freezing — Council heating off out of hours Facilities / Gateshead RESOLVED facilities P3 S. Charlton (Gateshead) 2013-12-20T00:22:00Z 00:00:00Z People & Places 48 ICNIRP thermal-only compliance flag stuck AMBER on 14 columns Compliance / Regulatory RESOLVED fault P3 Regulatory Alignment 2014-02-14T00:22:00Z 00:00:00Z People & Places 51 Endpoint BA-11C7-4F still handshaking three weeks after deprovision SOMA / Endpoints ON HOLD fault P3 S. Rao (Node Control) 2024-01-15T00:33:00Z 00:00:00Z People & Places 57 Reminder to future self: extend the Microsoft subscription or shut down this site by June 2026 Estate / Lifecycle DEFERRED fault P3 unassigned 2016-05-16T00:22:00Z 00:00:00Z People & Places 62 Oldest engagement record won't import — pre-digital folio format has no template mapping Registry Services / Records DEFERRED fault P3 unassigned 2024-01-15T00:33:00Z 00:00:00Z People & Places 1 Marconi Court East service elevator (Core 4) out of service (landlord matter) Facilities / Lift (Chelmsford) DEFERRED facilities P4 G. Naismith (Facilities) 2013-08-09T00:33:00Z 00:00:00Z People & Places 6 Marconi Court Level 3 vending machine persistently out of Dr Pepper Facilities / Vending (Chelmsford) RESOLVED facilities P4 G. Naismith (Facilities) 2012-10-25T00:44:00Z 00:00:00Z People & Places 14 Remove the animated assistant ('Clippy') from the Actuation .asmx test page Actuation / UI WONTFIX fault P4 Payload Engineering 2013-02-20T00:44:00Z 00:00:00Z People & Places 17 New Starter Induction pack — Silverlight org chart no longer loads HR / Induction RESOLVED hr-admin P4 S. Pardoe (People & Places) 2013-03-11T00:11:00Z 00:00:00Z People & Places 27 Herring gull nesting in the car-park barrier mechanism; barrier stuck up Facilities / Grounds (Shoeburyness) RESOLVED facilities P4 Site Security — Shoeburyness 2013-05-19T00:22:00Z 00:00:00Z People & Places 32 Phantom node in Telensa CMS (ghost RID shadowing GAT-4471) CMS / Telensa RESOLVED fault P4 S. Rao (Node Control) 2013-07-24T00:22:00Z 00:00:00Z People & Places 38 One error path leaks the real reverse-proxy build in the Server header Edge / Presentation WONTFIX fault P4 Comms Tech 2013-09-23T00:22:00Z 00:00:00Z People & Places 43 Building 8 cell 3 chiller short-cycling during long-dwell trials Facilities / Cooling (Building 8) RESOLVED facilities P4 Facilities — Shoeburyness 2014-01-16T00:22:00Z 00:00:00Z People & Places 60 Legacy dev console still showing GAT-4471 as live; is this box still in use? Estate / Inventory RESOLVED fault P4 unassigned 2019-06-18T00:11:00Z 00:00:00Z People & Places 63 This old dev console is somehow still up (re: GAT-4471) — decommission? Estate / Inventory OPEN fault P4 unassigned 2024-01-15T00:11:00Z 00:00:00Z People & Places 64 Visitor counter on the old console reads 00014 Console / Presentation OPEN fault P4 unassigned 2024-01-19T00:11:00Z 00:00:00Z People & Places