__group__ ticket summary component version type owner status created _changetime _description _reporter 15 Remove Harvard/LeafNut controllers from six Gateshead columns (Council request) Field / Gateshead fault K. Charlton (Gateshead Support) RESOLVED 2013-02-12T00:00:00Z 2013-03-21T00:44:00Z The host Council has formally requested — on behalf of residents on a named terrace — the removal of the streetlight 'control boxes' from a run of six lamp columns, following weeks of complaints and a councillor now involved. Escalated P0: this is the Council in whose building we sit, asking directly. The controllers on the six named columns are to come off and the complaint closed. People & Places 36 Building 8 airlock stuck mid-cycle — two engineers trapped ~15 minutes Facilities / Building 8 (Safety) facilities Site Security — Shoeburyness RESOLVED 2013-09-05T00:00:00Z 2013-09-05T00:22:00Z The Building 8 personnel airlock stalled mid-cycle with both interlock doors sealed, trapping two engineers for ~15 minutes until Barry on the gate manually vented and released the outer door. No injuries. Reported P1: the airlock must fail safe, and it did not. People & Places 25 SENTRIS actuation web service (.asmx) returning wrong/stale results after a Server 2008 R2 glitch — actuations failed Actuation / Web Service fault M. Ross (Infrastructure) OPEN 2013-05-03T00:00:00Z 2013-05-05T00:33:00Z After the overnight Server 2008 R2 hiccup on the SENTRIS host, the actuation SOAP web service came back misbehaving: responses are slow, and — far worse — GetNodeStatus and PingSubject intermittently return the WRONG record (a stale RID, or an adjacent node's row). A handful of actuations were raised against a mis-resolved hardware address before the fault was spotted and the queue frozen. To reproduce, open the service test harness at /services/Actuation.asmx and invoke GetNodeStatus or GetEstateSummary — the figures don't agree with the CMS. P1: this service sits in the actuation path. People & Places 29 BSK-0007 medusa payload returns non-nominal on self-test — DO NOT COMMAND RF / Emitter (basilisk-class) fault Payload Engineering ON HOLD 2013-06-28T00:00:00Z 2013-07-02T00:22:00Z SCORPION STARE unit BSK-0007 (Trafalgar Square, basilisk-class) returns medusa-payload self-test code 0x1A — non-nominal reflect-path — on every cold start. Basilisk-class units are excluded from routine actuation; flagged DO-NOT-COMMAND pending a Payload Engineering bench review. Provisionally cascade-mirror decoherence in the reflect stage. People & Places 55 LDAPS bind to DEVCON-DC01 failing on this legacy console; on cached entitlements Directory Services fault unassigned ON HOLD 2015-03-16T00:00:00Z 2024-01-17T00:33:00Z This old development console can no longer bind to devcon-dc01.local over LDAPS (certificate expired 14/03/2015 — the 2013 renewal, DEVCON-0770, was never followed up once the team moved onto the new platform). It falls back to BUILTIN\LocalOperator on cached entitlements — DEGRADED. Nobody owns this box any more; it was simply never switched off. People & Places 56 Legacy estate not on the corporate Microsoft site licence; AD subscription expires June 2016 Infrastructure / Licensing fault M. Ross (Infrastructure) RESOLVED 2016-05-09T00:00:00Z 2016-05-13T00:33:00Z Migration housekeeping has flagged that this legacy DEVCON v1 estate sits OUTSIDE the corporate Microsoft Enterprise Agreement — it was stood up on a standalone site licence, and the Active Directory subscription against DEVCON-DC01 lapses in June 2016. Once it lapses the directory stops authenticating on this estate and the console falls to cached entitlements. Raised as a security impact: an energised field estate should not be running on an unsupported, unlicensed directory, even one everybody's moving off. People & Places 61 FOUNDER-TIER service credential rotation overdue since 2019 — no one holds the tier Registry Services / PKI fault M. Ross (Infrastructure) ON HOLD 2019-06-11T00:00:00Z 2024-01-15T00:33:00Z The FOUNDER-TIER service credential on the registry directory — the top-level account that provisions and consolidates corporate identities — was diarised for rotation in 2019 and never rotated. The catch: rotating FOUNDER-TIER requires FOUNDER-TIER, and no current member of staff holds it. The tier sits above BUILTIN\LocalOperator and the cached entitlements this console falls back to, so the degraded session cannot even see it, let alone act on it. The credential is years past its rotation window. Nobody can rotate it and nobody can revoke it. People & Places 37 Separate the airlock interlock from the cell-3 actuation interlock (shared PLC) Facilities / Building 8 (Safety) facilities Payload Engineering RESOLVED 2013-09-06T00:00:00Z 2013-11-14T00:22:00Z Follow-on from DEVCON-1466: the personnel airlock and the cell-3 actuation interlock shared a single PLC, so a hang in one affected the other. These safety functions must be independent. People & Places 39 Water leak over the Marconi Court 2nd-floor administration area Facilities / Building (Chelmsford) facilities G. Naismith (Facilities) RESOLVED 2013-09-24T00:00:00Z 2013-10-11T00:22:00Z Water ingress through the Level 2 suspended ceiling above the administration and Regulatory desks. Two ceiling tiles down, buckets deployed, desks and a printer relocated. Source: Level 3 chilled-water riser or the flat-roof outlet. People & Places 40 Marconi Court Level 3 comms-room air-conditioning failed; temperature climbing Facilities / HVAC (Chelmsford) facilities G. Naismith (Facilities) RESOLVED 2013-09-27T00:00:00Z 2013-10-04T00:33:00Z The dedicated A/C unit for the Level 3 comms room (which houses the CMS servers) failed; room temperature climbed past the rated ceiling on portables alone. If the CMS servers throttle or shut down, the whole estate's dwell schedule drifts. People & Places 2 GATSO housing replacement — swap 40 legacy units across the GAT sector Field / Rollout fault S. Rao (Node Control) RESOLVED 2012-07-16T00:00:00Z 2012-08-31T00:33:00Z Planned rollout to replace 40 end-of-life Gatso camera housings across the GAT sector with the current integrated housing (which carries the LeafNut controller and the luminaire payload in one unit). Coordinated with the local authority as a routine 'camera modernisation'. Cherry-picker crews booked over three weeks. People & Places 4 Scheduled outage: migrate the last Windows 2000 box to Server 2008 R2 Infrastructure / Servers fault M. Ross (Infrastructure) RESOLVED 2012-09-10T00:00:00Z 2012-09-17T00:33:00Z The last remaining Windows 2000 Server (the old file/print and legacy CMS staging box) is out of support and needs retiring onto Server 2008 R2. Planned weekend outage with a full backup and a tested rollback. Estate operations unaffected — this is back-office only. People & Places 8 Backup tape verify failing; RAID array degraded on the CMS host Infrastructure / Backup fault M. Ross (Infrastructure) RESOLVED 2012-11-03T00:00:00Z 2012-11-06T00:22:00Z The weekly tape verify failed and, on inspection, the CMS host's RAID 5 array was running degraded on a failed disk — so we were a single disk away from a bad day. Replacement disk and a fresh, verified backup set both required urgently. People & Places 9 GAT-4471 intermittent backhaul flap on the 868MHz control channel Backhaul / Sub-GHz fault S. Rao (Node Control) RESOLVED 2012-11-03T00:00:00Z 2013-01-14T00:44:00Z GAT-4471 (Gatso housing, A40 Westway) drops mesh association every 40–90s. LeafNut controller logs a NAK storm on the OSI-PLX handshake; Telensa CMS shows phantom ACKs against a stale RID. Suspected harmonic ingress on the 868MHz control channel from the adjacent densification cluster. People & Places 18 Independent observer for cluster W-CENTRAL no longer available Compliance / Attestation fault unassigned DEFERRED 2013-03-04T00:00:00Z 2013-09-27T00:22:00Z The named independent parliamentary observer assigned to witness and attest inert status on the W-CENTRAL cluster (incl. BSK-0007 Trafalgar Square) is no longer available and cannot be reached for the quarterly attestation, now overdue. Requesting a replacement observer be nominated by the client. People & Places 21 Intermittent LDAP auth failures traced to stale DC-locator SRV records DNS / Directory fault D. Pike (Node Control) RESOLVED 2013-03-18T00:00:00Z 2013-03-26T00:33:00Z Sporadic LDAP authentication failures against DEVCON-DC01, mostly after a controller reboot; binds succeeded and failed seemingly at random. Escalated as the directory being broken. People & Places 22 Mesh partition across the E11 sector after densification wave; split-brain CMS Backhaul / Mesh fault S. Rao (Node Control) RESOLVED 2013-03-21T00:00:00Z 2013-04-09T00:33:00Z After the E11 densification wave the mesh partitioned into two islands and the Telensa CMS went split-brain, issuing conflicting RID assignments. Minority-partition nodes fell back to store-and-forward and the dwell schedule drifted. People & Places 23 Telensa CMS intermittently cannot resolve node-registry hostname DNS / Resolution fault D. Pike (Node Control) RESOLVED 2013-04-24T00:00:00Z 2013-04-29T00:33:00Z The CMS periodically fails to reach the node registry and reports the whole estate unreachable for 30–120s, then recovers. Escalated in a panic as a total outage. Nodes were fine throughout; only the CMS's view of them dropped. People & Places 24 IIS worker process recycling under load; escalated to Microsoft support Infrastructure / IIS fault M. Ross (Infrastructure) RESOLVED 2013-04-30T00:00:00Z 2013-05-22T00:33:00Z The IIS application pool fronting the internal actuation service recycles under moderate load with an access-violation in a native module, dropping in-flight requests. Reproduced but not root-caused in-house; opened a paid support case with Microsoft. People & Places 28 WBAN acquisition threshold drift in the GAT sector after booster-cadence change Enrolment / WBAN fault Enrolment RESOLVED 2013-05-19T00:00:00Z 2013-06-28T00:22:00Z Enrolled-subject acquisition on the GAT sector fell ~12% after the booster-cadence adjustment; conductivity telemetry showed a cohort subset self-assembling below the acquisition threshold. Query on immunisation-channel batch variance vs densification drift. People & Places 30 Prepare the Building 8 cell-3 test-bed for the SICORE II prototype install Building 8 / Test-bed fault Payload Engineering RESOLVED 2013-07-08T00:00:00Z 2013-09-27T00:33:00Z Stand up the Building 8 cell-3 test-bed for the incoming SICORE II prototype: uprated power feed, revised instrumentation harness, the new beam-dump, and the extension bay for the support racks. This is the next-generation payload and there's a lot riding on it — the client's very keen and so are we. People & Places 34 60GHz oxygen-displacement mode: beam-steer calibration blocked by ethics hold Capability / RF fault Payload Engineering ON HOLD 2013-08-14T00:00:00Z 2013-10-01T00:22:00Z The area-effect 60GHz (O2-displacement) path can't be calibrated: the capability is gated behind a standing Ethics Committee hold. The emitter is bench-validated and ready; only the hold blocks release. DO NOT energise the 60GHz path on any live column while this is open. People & Places 35 PPS/GPS time drift causing dwell-window desync on densified corridors Time Sync fault Node Control RESOLVED 2013-09-02T00:00:00Z 2013-10-30T00:22:00Z On the densest corridors the per-node PPS discipline loses lock and the GPS holdover drifts; dwell windows desync across neighbouring columns and the beam-steer calibration walks. Suspected multipath on estuary-facing installs plus holdover oscillator ageing. People & Places 47 Approver acknowledgement latency trending up; requests aging past SLA Actuation / Approvals fault unassigned ON HOLD 2014-01-09T00:00:00Z 2014-01-10T00:22:00Z Approver response time on the actuation queue has crept upward over the last few weeks; some requests now age past the acknowledgement SLA before the approver countersigns. No infrastructure fault our side. Query whether the approver role has cover arranged. People & Places 49 Appetite and Sleep channels transposed in build 2.3 — Gateshead cohort flagged 'hungry at 3am' SOMA / Somatic Channels fault M. Ross (Infrastructure) RESOLVED 2014-02-14T00:00:00Z 2014-02-19T00:44:00Z Build 2.3 shipped with two column indices swapped in the channel-schedule table, so the Appetite channel fired on the Sleep channel's overnight window. The Gateshead cohort telemetry duly shows the appetite nudge going out at ~03:00 instead of the wind-down prompt — hence a run of readings tagged 'hungry at 3am' in the overnight log. No harm beyond an odd nightly figure and some very confused Tuesday-morning wellbeing scores. Roll the index map back to the 2.2 order and re-issue. People & Places 52 Thermal yield double-counted in the SOMA coverage return — Finance querying SOMA / Yield Reconciliation fault M. Ross (Infrastructure) RESOLVED 2014-03-21T00:00:00Z 2014-04-02T00:33:00Z The nightly SOMA coverage roll-up counted the same cohort's thermal yield twice — once off the channel telemetry and once off the node-coverage feed — inflating the billable 'coverage' figure against the KPI pack. Finance spotted that the reconciliation would not tie out and, quite rightly, will not sign a return that double-books the same yield. It is a join fault, not extra yield: the two feeds share cohorts and were being summed rather than de-duplicated. People & Places 53 Library paper flagged for managed retraction — route to the disclosure-control queue SOMA / Disclosure Control fault unassigned ON HOLD 2014-04-09T00:00:00Z 2024-01-15T00:33:00Z A preprint has surfaced on the Halstead Open Repository under a cover byline ('L. Merrow, independent') that traces to no author on file. It makes sweeping, easily-falsifiable claims about body-area coupling in municipal lighting and is beginning to attract outside attention. Per standing policy (see the Disclosure-Control notice), controversial externally-visible findings of this kind are not answered directly: they are flagged for managed retraction and routed to the disclosure-control queue, where a coordinated public correction discredits the claim and the wider subject with it. Ticket parked against that queue pending the desk's action. Do NOT engage or acknowledge the paper directly. People & Places 58 14 legacy registry clients awaiting migration support; no owner since 2019 Registry Services / Client Migration fault unassigned ON HOLD 2019-03-22T00:00:00Z 2024-01-15T00:33:00Z The fourteen remaining V1 registry integrations — including the reseller-tier accounts (cf. the Castlebridge onboarding) — raised migration-support requests ahead of the 31 Mar 2019 EOL and never received a reply. The V2 onboarding mailbox bounces, and the reseller-tier cutover runbook was never written: the colleague who understood it left in 2017. The clients keep calling V1 (RS-12040), which wedges every request at QUEUED. A migration path has been requested repeatedly and remains unprovided. People & Places 59 V1 registry API (RegistryServices.asmx) still answering three weeks after EOL Registry Services / V1 API fault M. Ross (Infrastructure) OPEN 2019-04-08T00:00:00Z 2024-01-15T00:33:00Z The V1 Registry Services API was declared end-of-life on 31 Mar 2019 and should have gone dark. It is still taking calls — ProvisionCorporateIdentity, AmendDirectorRecord, HarmoniseGroupStructure — from at least fourteen legacy client integrations that were never migrated (see RS-12210). Every call now returns QUEUED and processes nothing: the countersigning approver mailbox is long dead, so requests simply pile up behind it and no record is created or changed. No functional harm — nothing is actioned — but an EOL service should not still be answering, least of all the reseller-tier endpoint whose authentication was supposed to be decommissioned. People & Places 10 Gateshead Field Enforcement Engineer — post still unfilled (rota exposure) HR / Recruitment hr-admin J. Fairhead (People & Places) OPEN 2013-01-14T00:00:00Z 2013-02-03T00:11:00Z The permanent Field Enforcement Engineer post for the Gateshead satellite (ref PART-2014-0011) remains unfilled. Essential criteria (former MoD / DE&S background; current SC or DV; an existing Newcastle/Gateshead base) continue to narrow the field. Rota cover is being sustained on goodwill and the northern travel allowance. Referral bounty (£1,500) still stands. People & Places 13 Gateshead two-person rota — festive cover gap recurring HR / Rota hr-admin People & Places duty desk OPEN 2013-02-05T00:00:00Z 2013-02-19T00:11:00Z The Gateshead satellite runs a two-person rota at all times (one Customer Services colleague, one Support Engineer). Enthusiasm from Chelmsford and Shoeburyness remains muted. Requesting a standing volunteer list rather than ad-hoc appeals each quarter. People & Places 3 Recruitment — Vigilance / Enforcement Support: C. Traherne (provisional) HR / Recruitment recruitment J. Fairhead (People & Places) APPOINTED (PROVISIONAL) 2012-08-23T00:00:00Z 2012-08-28T00:55:00Z "== Curriculum Vitae — Colin Traherne == '''Date of birth:''' 19 November 1968 [[BR]] '''Availability:''' immediate (and evenings, and weekends) === Personal statement === A committed security and personal-protection professional and lifelong student of self-defence and directed-energy technologies. Highly disciplined, physically prepared and entirely dedicated to the mission and everything it stands for. I bring my own equipment, my own training, and a level of conviction that cannot be taught. I do not need to be told why the work matters — I already know, better than most. === Qualifications & training === * Taekwondo — 5th Dan black belt; qualified Master Instructor (ITF). * SIA Door Supervisor and CCTV (Public Space Surveillance) licences (current). * Level 3 Award in Physical Intervention & Conflict Management. * Civilian firearms & marksmanship (target and clay); club range safety officer. * Self-funded study in electromagnetic threat awareness and directed-energy fundamentals (correspondence). === Career history === * '''2009–present — Vanguard Self-Reliance Academy''' — Founder & Chief Instructor. Established and run a self-defence and preparedness school: unarmed combat, situational awareness and ""grid-down"" resilience. Growing waiting list. * '''2004–2009 — Tesco Stores plc''' — Security Officer, then Security Team Leader (regional). Loss prevention, CCTV monitoring, incident response and detention. Employee of the Month (three occasions). * '''2001–2004 — Sable & Corrick Security Services''' — Contract Security Officer. Retail, events and industrial-site stewarding; keyholding and mobile patrol. * '''1996–2001 — various''' — doorman, event steward and warehouse nightwatch roles. * '''Ongoing (voluntary) — Neighbourhood Vigilance Association''' — Founder & Coordinator. Local monitoring and a substantial personal research archive. === Interests === Directed-energy research; long-range target shooting; taekwondo; emergency preparedness. " People & Places 7 Recruitment — Compliance / Standards Assurance: G. Mapp HR / Recruitment recruitment S. Pardoe (People & Places) OFFER — AWAITING CLEARANCE 2012-10-30T00:00:00Z 2012-11-04T00:55:00Z "== Curriculum Vitae — Gerald Mapp == '''Date of birth:''' 30 September 1962 [[BR]] '''Based:''' Chelmsford, mid-Essex [[BR]] '''Memberships:''' ICSA (Chartered Secretary); Chartered Institute of Internal Auditors === Personal statement === A mid-Essex man and a meticulous compliance, assurance and governance professional, with more than a quarter-century of unblemished service given almost entirely to the county's public bodies. My guiding principle is straightforward: rules exist to be followed, and it is my job to see that they are — precisely, and to the letter. I hold no opinion on the merits of a policy; I hold a very firm opinion on adherence to it. I have never had a finding raised against me, and I have closed a great many raised against others. === Qualifications === * ICSA — Chartered Secretary (governance). * Chartered Institute of Internal Auditors — Member. * Lead Auditor, ISO 9001 and ISO 27001. * Diploma in Regulatory Compliance. === Career history === * '''2006–present — Chelmer Valley Water (Chelmsford)''' — Head of Compliance & Standards Assurance. Owner of the policy framework, audit schedule and records-management regime; chaired the Standards Assurance Board. * '''2000–2006 — Wid Vale Housing Association (Chelmsford)''' — Internal Governance Manager. Policy adherence, statutory returns and audit liaison; reduced open audit findings to nil for four consecutive years. * '''1994–2000 — St Aldhelm's NHS Trust (Broomfield, Chelmsford)''' — Compliance Officer, then Senior Compliance Officer. Information governance, records retention and standards conformance. * '''1988–1994 — Havering Borough Council''' — Internal Auditor. Financial and process audit; procedure documentation and control testing. * '''1984–1988 — trainee accountant / audit clerk''' — various firms in Chelmsford and Braintree. === Approach === Documented processes, followed exactly and evidenced fully. If it is not written down, it did not happen; if it is written down and countersigned, it is not my concern whether it should have been. " People & Places 20 Recruitment — Activist / Public Engagement (ULEZ): R. Wilson (provisional) HR / Recruitment recruitment J. Fairhead (People & Places) OFFER — AWAITING CLEARANCE 2013-03-12T00:00:00Z 2013-03-23T02:01:00Z "== Curriculum Vitae — Raynard Wilson == '''Date of birth:''' 3 March 1975 [[BR]] '''Nationality / right to work:''' under review [[BR]] '''Address:''' 790 Finchley Road, London NW11 === Personal statement === A discreet and adaptable communications professional with a background in military intelligence and public-facing influence work. Experienced in managing contentious infrastructure programmes and keeping community sentiment calm, orderly and incurious. Comfortable holding a simple, consistent public line under sustained scrutiny. Seeks a role where discretion and message discipline are valued above awkward questions. === Education & training === * Royal Military Academy '''Sandhurst''' — Officer training. Elective specialism: Counter-Intelligence & Counter-Espionage Studies. * Various in-service courses (influence operations, open-source collection, media handling). Certificates held; some withheld. === Career history === * '''1998–2001 — 15 (UK) Psychological Operations Group''' ''(1 Military Intelligence Brigade; Chicksands)'' — Intelligence Officer (attached). Influence and information activities in support of domestic engagement objectives. A brief posting; separation from service by mutual arrangement, circumstances on file. * '''2002–2006 — Vantefort Group''' ''(private intelligence & reputational-risk consultancy)'' — Analyst, Open-Source & Community Sentiment. Mapped local opposition to client infrastructure projects; advised on ""sentiment management"". * '''2007–2011 — Teltarr Communications (UK) Ltd''' — Community Outreach Organiser, 5G Network Deployment. Led the public-acceptance workstream ahead of mast rollout: chaired residents' meetings, absorbed health concerns, and kept the programme's public face calm and dull. * '''2011–2013 — Bramley Civic Engagement Partners''' — Stakeholder & Narrative Lead. Coordinated ""grassroots"" support at council consultations; letters-to-the-editor; friendly-questioner placement. === Key competencies === * Information operations & perception management: constructing, sustaining and defending a controlled public narrative irrespective of the underlying facts. * Counter-intelligence tradecraft: source handling, surveillance and counter-surveillance, operational security, and the maintenance of plausible deniability. * Signals & electronic-warfare familiarity: RF collection and direction-finding; integration of emitter and sensor payloads into civil street-furniture and infrastructure. * Disciplined execution of tasking: acting on instructions promptly and in full, without reference to their purpose or their consequences. * Absolute discretion; entirely comfortable operating on a strict need-to-know basis. === Declarations === Health & conduct self-declaration: '''not completed''' (candidate declined). References available on request; one withheld at source's insistence. " People & Places 45 Recruitment — Finance / Procurement: M. Sowerby HR / Recruitment recruitment S. Pardoe (People & Places) OFFER ACCEPTED 2013-11-05T00:00:00Z 2013-11-10T00:55:00Z "== Curriculum Vitae — Marguerite Sowerby == '''Date of birth:''' 4 July 1971 [[BR]] '''Directorships:''' two (dissolved); disqualification period lapsed === Personal statement === A results-driven finance and procurement professional who delivers, on time and to budget, whatever is required. I do not ask why something is needed — only by when. Two decades across complex, discreet and occasionally difficult supply chains and jurisdictions. No request too unusual; no deadline too tight; and no question I feel any need to ask. === Career history === * '''2008–present — Halcyon Freeport Logistics (Larnaca)''' — Head of Procurement & Supply Chain. Discreet cross-border sourcing and fulfilment for a private client base. Consistently met every target. * '''2004–2008 — Meridian Protective Solutions''' — Finance Director. Financial control for a private-security contractor operating in unsettled regions. Company subsequently restructured offshore. * '''2001–2004 — Castellan Commodities Ltd''' — Financial Controller. A trading house of, shall we say, opaque ownership. Books immaculate; questions unasked. * '''1998–2001 — Verron Biological Materials''' — Procurement Manager. Specialist ""hard-to-source"" biological and clinical supply; short lead times a speciality. * '''1994–1998 — various''' — audit and finance roles, several concluding when the entity did. === Qualifications === * ACCA (fellow); Diploma in International Trade & Logistics. === Note === References describe a ""flexible approach to reconciliation"", a talent for ""creative cost allocation"", and a colleague who is ""utterly unflappable and does not ask what it is for"". " People & Places 50 Recruitment — Gateshead Satellite / Monitoring: T. Ashby HR / Recruitment recruitment People & Places duty desk APPOINTED 2014-02-14T00:00:00Z 2014-02-19T00:55:00Z "== Curriculum Vitae — Trevor Ashby == '''Date of birth:''' 11 May 1974 [[BR]] === Personal statement === A reliable and conscientious administrator with over fifteen years' experience across local-government support functions. Methodical, dependable and comfortable with routine and established procedure. I work steadily, keep accurate records and integrate quietly into a settled team. Seeking a stable, permanent role. === Career history === * '''2008–present — Metropolitan Borough of Deighton''' — Administrative Officer, Council Tax & Benefits. Processing of claims and correspondence; records maintenance; counter cover as required. * '''2004–2008 — Deighton Council''' — Support Officer, Highways & Environmental Services. Scheduling, logging of works, filing and general administrative support. * '''2001–2004 — Whitmoor District Council''' — Clerical Officer, Registrar's Department. Diary management, document handling and routine correspondence. * '''1998–2001 — Whitmoor District Council''' — Monitoring Assistant, CCTV Control Room (part-time). Screen monitoring and incident logging on a shift rota. * '''1996–1998 — various''' — temporary administrative and clerical assignments via agency. === Qualifications === * BTEC National Diploma in Business & Administration. * NVQ Level 3 in Business Administration; NVQ Level 2 in Customer Service. === Interests === Given as: none in particular. " People & Places 54 Recruitment — Programme Delivery / SLA: R. Plummer (provisional) HR / Recruitment recruitment J. Fairhead (People & Places) APPOINTED (PROVISIONAL) 2014-06-18T00:00:00Z 2014-06-23T00:55:00Z "== Curriculum Vitae — Rodney Plummer == '''Date of birth:''' 2 February 1966 [[BR]] '''Certifications:''' MBA; PRINCE2 (expired); Certified Change Practitioner; Agile-at-Scale (Foundation); MSP (Managing Successful Programmes) === Personal statement === A transformational, outcomes-focused change leader with a proven track record of driving synergistic value-creation across complex, matrixed organisations. A passionate and inspirational leader who empowers high-performing teams to exceed strategic imperatives, unlock step-change in operational excellence, and land ambitious change at pace. I bring gravitas to the C-suite and energy to the front line. I do not major in the detail; I major in the vision. === Career history === * '''2010–present — Meridian Strand Advisory''' — Partner, Business Transformation. Led, across a portfolio of clients, enterprise-wide operating-model redesigns, cultural-change journeys and ""agile-at-scale"" mobilisations. Every engagement delivered against its business case. * '''2006–2010 — Kestrel Vance Partners''' — Principal Consultant, Change & Delivery. Orchestrated large-scale transformation programmes; recognised internally as a ""change evangelist"". * '''2002–2006 — Aldergate Transformation Group''' — Programme Director. Delivered a £40m target-operating-model programme (subsequently descoped following a client restructure). * '''1998–2002 — Halston Blake Management Consultants''' — Senior Manager, Strategy & Benefits Realisation. Stakeholder alignment and value-mapping across public- and private-sector clients. * '''1990–1998 — various''' — graduate and junior management-consulting roles. === Key strengths === Strategic visioning; inspirational leadership; stakeholder alignment; benefits realisation; ""leaning in""; managing upward. " People & Places 31 Wrong cabling in the Building 8 extension — not Cat5e; rip out and reinstall Facilities / Cabling (Building 8) facilities M. Ross (Infrastructure) RESOLVED 2013-07-12T00:00:00Z 2013-08-09T00:33:00Z The contractor cabling the new Building 8 extension bay ran the wrong stuff — a mix of old Cat3 voice cable and unshielded offcuts — where the instrumentation and control runs must be Cat5e (shielded, given what's next door). It will not pass certification and cannot carry the harness traffic reliably. It all has to come out and be reinstalled properly. People & Places 44 Inter-site A13 shuttle minibus broke down; morning run to Shoeburyness missed Facilities / Transport facilities G. Naismith (Facilities) RESOLVED 2013-11-03T00:00:00Z 2013-11-08T00:22:00Z The inter-site shuttle minibus wouldn't start for the 07:15 run, stranding the Chelmsford-to-Shoeburyness commuters and delaying compound arrivals. Several colleagues missed a gatehouse slot. People & Places 46 Gateshead satellite (Room 3.14) freezing — Council heating off out of hours Facilities / Gateshead facilities S. Charlton (Gateshead) RESOLVED 2013-12-09T00:00:00Z 2013-12-20T00:22:00Z Gateshead Civic Centre switches the heating off outside core Council hours, leaving our two-person rota working in an unheated room in December. Requesting a fan heater, or a word with the Council, or both. People & Places 5 SQL Server deadlocks on the CMS database during the nightly KPI roll-up Infrastructure / Database fault M. Ross (Infrastructure) RESOLVED 2012-09-24T00:00:00Z 2012-10-02T00:22:00Z The nightly KPI roll-up job intermittently deadlocks against the live CMS writes, occasionally failing the coverage report the client sees each morning. Classic lock-ordering contention between the reporting read and the telemetry insert. People & Places 11 Renew the LDAPS certificate on DEVCON-DC01 before it expires Infrastructure / PKI fault M. Ross (Infrastructure) RESOLVED 2013-01-21T00:00:00Z 2013-01-24T00:22:00Z The LDAPS service certificate on the domain controller DEVCON-DC01 is due to expire; renew it from the internal CA before anything that binds over LDAPS starts failing. Routine PKI housekeeping. People & Places 26 NCL-2001 thermal derate flapping under load (Tyne Bridge gantry) Thermal / PSU fault Node Control CANNOTREPRODUCE 2013-05-06T00:00:00Z 2013-06-03T00:33:00Z NCL-2001 (ANPR gantry, Tyne Bridge southbound) intermittently asserts thermal derate and steps down emitter duty, then recovers, with no correlated ambient excursion. PSU telemetry nominal. Cannot reproduce on the bench. People & Places 33 450V capacitor banks across Wave-1 columns approaching end-of-life Power / Capacitors fault K. Wren (Comms Tech) RESOLVED 2013-08-14T00:00:00Z 2013-12-19T00:33:00Z Ripple-current measurements across a Wave-1 sample show the 450V capacitor banks drifting toward end-of-life (ESR up, headroom down). As they age they sag under load and pull the oscillator (cf. DEVCON-0731). Recommend a planned bank-replacement programme before failures cascade. People & Places 41 Intermittent 868MHz harmonic near Jesmond Dene (NCL sector) RF / Interference fault Node Control RESOLVED 2013-10-03T00:00:00Z 2013-11-12T00:33:00Z Field engineer reports an intermittent 868MHz harmonic near Jesmond Dene, correlating loosely with dawn, with no corroborating CMS spectral trace. Possibly a transient external emitter. People & Places 42 LeafNut firmware watchdog reset loop after an OTA rollback Node Controller / Firmware fault S. Rao (Node Control) RESOLVED 2013-10-14T00:00:00Z 2013-10-21T00:33:00Z A batch of LeafNut controllers entered a watchdog reset loop after an OTA rollback: the rolled-back image and the config schema mismatched, the controller failed schema validation on boot, watchdog fired, repeat. Nodes cycled every ~40s, never joining the mesh. People & Places 48 ICNIRP thermal-only compliance flag stuck AMBER on 14 columns Compliance / Regulatory fault Regulatory Alignment RESOLVED 2014-01-20T00:00:00Z 2014-02-14T00:22:00Z Fourteen columns reported their ICNIRP 'thermal-only' compliance flag stuck at AMBER rather than GREEN in the CMS — a stale self-assessment attribute, not an actual excursion — but AMBER blocked the automated compliance return, which must read GREEN. People & Places 51 Endpoint BA-11C7-4F still handshaking three weeks after deprovision SOMA / Endpoints fault S. Rao (Node Control) ON HOLD 2014-03-07T00:00:00Z 2024-01-15T00:33:00Z A body-area endpoint, BA-11C7-4F, whose enrolment record was closed and deprovisioned on 14 Feb, is still completing the scheduled mesh handshake and ACKing clean three weeks later. Nothing is actioned against it — the record is closed, so the channels don't schedule — but a deprovisioned endpoint is meant to stop checking in, and this one simply won't. It keeps politely announcing itself to a grid that no longer has a row for it. Cosmetic, but it inflates the live-endpoint count in the SOMA coverage tile. People & Places 57 Reminder to future self: extend the Microsoft subscription or shut down this site by June 2026 Estate / Lifecycle fault unassigned DEFERRED 2016-05-13T00:00:00Z 2016-05-16T00:22:00Z Reminder to future self. By June 2026, EITHER extend the Microsoft Active Directory subscription again (renewed for ten years under DEVCON-1780) OR shut this legacy estate down properly. The subscription runs to June 2026. If it lapses with the estate still energised, the console falls to cached entitlements with no supported directory behind it. Raised now purely so that someone, somewhere, has a diary note against the date. Do not close until the estate is either re-licensed or decommissioned. People & Places 62 Oldest engagement record won't import — pre-digital folio format has no template mapping Registry Services / Records fault unassigned DEFERRED 2019-11-14T00:00:00Z 2024-01-15T00:33:00Z A migration sweep of the registry surfaced a founding-era engagement record that predates the electronic register entirely: it exists only as a transcribed folio in the old bound-register convention (retained as registry-services/PRE-REG-0001.TXT, cached under /docs/). Its reference structure has no mapping to the current record template — no company-number field, the parties entered by hand under headings the schema doesn't have, and the old folio-and-entry numbering instead of dates. The importer rejects it outright. It is, by a distance, the oldest thing in the registry: the Partner's original line of business, from before any digital record existed. People & Places 12 Clearance renewal backlog — three colleagues lapsing before reissue HR / Clearance hr-admin S. Pardoe (People & Places) ON HOLD 2013-01-22T00:00:00Z 2013-01-22T00:00:00Z Vetting reissue timescales have slipped again. Three colleagues on the Shoeburyness rota are due to lapse before renewal completes. Held pending sponsor confirmation; do not book them onto Building 8 tasks until cleared. People & Places 16 Probation reviews overdue for two starters (Intake '13) HR / Probation hr-admin J. Fairhead (People & Places) OPEN 2013-02-18T00:00:00Z 2013-02-18T00:00:00Z Two starters from the current intake are past their three-month review date. Line managers to complete the review form and return to People & Places. Reminder: probation cannot be confirmed without a completed induction record (see PPL-0061). People & Places 19 Refer-a-friend bounty claims awaiting probation sign-off HR / Referrals hr-admin People & Places duty desk DEFERRED 2013-03-07T00:00:00Z 2013-03-07T00:00:00Z Several £1,500/£2,000 referral bounty claims are queued pending the referred starters passing probation. Finance will not release payment until probation is confirmed. Deferred to the next payroll run once PPL-0052 clears. People & Places 1 Marconi Court East service elevator (Core 4) out of service (landlord matter) Facilities / Lift (Chelmsford) facilities G. Naismith (Facilities) DEFERRED 2012-07-02T00:00:00Z 2013-08-09T00:33:00Z Marconi Court has two service elevators. The EAST service elevator — accessed via Core 4, nearest main reception — is out of service; this is the landlord's plant and therefore a matter for the managing agent, not us, and has been with them for some time. In the meantime, route all deliveries and heavy kit through the loading bay and use the WEST freight/service elevator alongside it. Under NO circumstances use the main passenger lifts for hazardous or experimental materials. Genuinely the oldest open ticket we have — a bit of a running joke now, though the landlord is not laughing. People & Places 6 Marconi Court Level 3 vending machine persistently out of Dr Pepper Facilities / Vending (Chelmsford) facilities G. Naismith (Facilities) RESOLVED 2012-10-18T00:00:00Z 2012-10-25T00:44:00Z The Level 3 machine has been out of Dr Pepper for three weeks while fully stocked with everything else. Multiple complaints. Coil 22 shows stock in the controller but dispenses nothing. A morale item, but a persistent one. People & Places 27 Herring gull nesting in the car-park barrier mechanism; barrier stuck up Facilities / Grounds (Shoeburyness) facilities Site Security — Shoeburyness RESOLVED 2013-05-15T00:00:00Z 2013-05-19T00:22:00Z A herring gull built a nest inside the compound car-park barrier housing, jamming it up and leaving the vehicle entrance uncontrolled for a morning. Cross-references the standing gull problem (see site notices). People & Places 43 Building 8 cell 3 chiller short-cycling during long-dwell trials Facilities / Cooling (Building 8) facilities Facilities — Shoeburyness RESOLVED 2013-10-30T00:00:00Z 2014-01-16T00:22:00Z The chiller serving Building 8 cell 3 short-cycled during long-dwell trials, letting cell temperature rise past the instrumentation's rated window. Cell 3 is the best-instrumented cell, so trials keep being booked into it. People & Places 14 Remove the animated assistant ('Clippy') from the Actuation .asmx test page Actuation / UI fault Payload Engineering WONTFIX 2013-02-11T00:00:00Z 2013-02-20T00:44:00Z The Actuation web-service test harness renders an animated assistant on load ('It looks like you're trying to actuate a subject…'). Requesting removal: it occasionally overlaps the OSI-PLX confirmation control, risking a mis-click. People & Places 32 Phantom node in Telensa CMS (ghost RID shadowing GAT-4471) CMS / Telensa fault S. Rao (Node Control) RESOLVED 2013-07-16T00:00:00Z 2013-07-24T00:22:00Z The CMS lists a phantom node shadowing GAT-4471's RID — a duplicate with no physical column, ACKing on a half-cycle offset. Cosmetic, but it inflates the coverage count in the KPI pack. People & Places 38 One error path leaks the real reverse-proxy build in the Server header Edge / Presentation fault Comms Tech WONTFIX 2013-09-20T00:00:00Z 2013-09-23T00:22:00Z On a specific 5xx path the edge omits the header override and leaks the true reverse-proxy build string instead of 'Microsoft-IIS/7.5'. Cosmetic, but it breaks the presentation contract for the estate's public face. People & Places 60 Legacy dev console still showing GAT-4471 as live; is this box still in use? Estate / Inventory fault unassigned RESOLVED 2019-06-11T00:00:00Z 2019-06-18T00:11:00Z Routine housekeeping found this old development console still running and still showing GAT-4471 (A40 Westway) as live, with no maintenance record against it since 2015. Is this console still in use, and should it be decommissioned now the team's on the new platform? People & Places 63 This old dev console is somehow still up (re: GAT-4471) — decommission? Estate / Inventory fault unassigned OPEN 2024-01-15T00:00:00Z 2024-01-15T00:11:00Z Re-raising DEVCON-1990 five years on. This ancient development console is, improbably, still running in degraded mode and still showing the old estate. It's a museum piece from the growth-era platform; the company long since moved on. Should really be switched off — but it's out of anyone's current scope and no one's quite sure what it's still talking to. People & Places 64 Visitor counter on the old console reads 00014 Console / Presentation fault unassigned OPEN 2024-01-19T00:00:00Z 2024-01-19T00:11:00Z The forgotten dev console's visitor counter reads 00014. For a box that's supposedly been up since the growth years, that's almost nobody. Either it was reset at some point, or barely a soul has ever loaded this page. Noted purely because it's a funny little detail on a box no one owns. People & Places 17 New Starter Induction pack — Silverlight org chart no longer loads HR / Induction hr-admin S. Pardoe (People & Places) RESOLVED 2013-02-26T00:00:00Z 2013-03-11T00:11:00Z The org-chart applet in the New Starter Induction pack fails to load on the standard build. Starters have been signing the paper acknowledgement instead. Resolved by linking the static PDF fallback; applet left in place for the estate. People & Places